About | How we work
One continuous cycle
Our strategy for research, policy, innovation, capacity building, and justice transformation is organised around a single cycle that turns knowledge into action and action back into knowledge.
- 1EngageUnderstand the experiences, needs, and challenges of people and justice institutions.
- 2ThinkExamine emerging issues, technologies, legal questions, risks, and opportunities.
- 3DesignBring legal, technological, institutional, and user perspectives together to develop appropriate responses.
- 4BuildDevelop knowledge, capabilities, prototypes, tools, standards, and approaches.
- 5TestExperiment in controlled and responsible environments, evaluate results, and generate evidence.
- 6ScaleSupport approaches that demonstrate value to move into wider institutional practice.
- 7IterateCapture evidence and lessons learnt to develop the next cycle.
An illustration
The cycle, through the farmer in Panbang
How one justice problem could travel through all seven stages. This is an illustrative journey, not a description of a live service.
- 1EngageCommunity surveys gather evidence on what citizens like the farmer in Panbang actually need.
- 2ThinkResearchers examine the legal and ethical questions: what can be automated, and what must stay with a person.
- 3DesignJustice institutions, technologists, and users design a simple way to ask, file, and resolve.
- 4BuildA prototype is built in the MAGIC JusTICe Lab.
- 5TestIt is tested in a controlled setting and assessed against GNH principles before any live use.
- 6ScaleWhat proves its value is piloted in select dzongkhags, then adopted by the responsible institution.
- 7IterateEvidence from real use shapes the next version.